Frequently Asked Questions (FAQ)
How long does shipping take?
Standard shipping typically takes 5–10 business days. Express shipping options may be available at checkout depending on your location.
Do you ship internationally?
Yes! We ship to Canada, the United States, and Mexico. Shipping times and rates vary by destination.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
What if my order is delayed?
Delays can occasionally happen due to customs, weather, or high demand periods. If your order is significantly delayed, please contact us and we'll be happy to help.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original condition. Please visit our Shipping Terms & Conditions page for full details.
How do I contact customer support?
You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.