Politique d’expédition
Shipping Policy
Thank you for shopping with MysipNgo! Please read our shipping policy below.
Processing Time All orders are processed within 3–5 business days. Orders are not processed on weekends or holidays. You'll receive a confirmation email with tracking info once your order ships.
Shipping Rates & Delivery Times
- 🇨🇦 Canada: Standard shipping, 5–10 business days
- 🇺🇸 United States: Standard shipping, 7–14 business days
- 🇲🇽 Mexico: Standard shipping, 7–14 business days
- International: Delivery times vary by destination and customs processing
Rates are calculated at checkout.
Order Tracking Once shipped, you'll receive a tracking number by email. Allow 24–48 hours for tracking to update.
Customs, Duties & Taxes MysipNgo is not responsible for any customs fees, duties, or taxes. These are the customer's responsibility.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us right away. We are not responsible for packages lost due to incorrect addresses provided at checkout.